Customer portal


There are several ways to get support:


1. Create a ticket on Customer Portal

  • create a ticket and describe your request, inquiry or issue
  • each ticket is processed by a specialist qualified in the field the ticket is related to
  • our rule for response: we give you the answer within 24 hours


2. Support from local resellers


3. Call us or send a text message in WhatsApp

  • +49 151 74 147 001


4. Hotline for urgent cases (Germany)

  • +49 151 74 147 001
  • +49 9128 725 614
  • +49 9128 725 330


Visit our office in Feucht, Germany.

Office opening hours:

Monday - Friday, 8:00 - 17:00 (CET)