Customer portal

There are several ways to get support:

1. Create a ticket on Customer Portal

  • create a ticket and describe your request, inquiry or issue
  • each ticket is processed by a specialist qualified in the field the ticket is related to
  • our rule for response: we give you the answer within 24 hours

2. Support from local resellers

3. Hotline for urgent cases (Germany)

Visit our office in Feucht, Germany.

Office opening hours:

Monday - Friday, 8:00 - 17:00 (CET)