Customer portal


There are several ways for you to get assistance for our products

Customer Portal
- problem solving, customer assistance or processing of requests/inquiries/issues in writing (tickets)
- each ticket is processed by a specialist qualified in the field the ticket is related to
- our rule for responds: you will receive the answer by noon of the next working day

In urgent cases you can get support:
- from resellers in your country or region
- by phone: +49 9128 725 614 (Germany)
+49 9128 725 330 (Germany)

Office opening hours:
Monday - Friday, 8:00 - 17:00 (CET)
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