Customer portal

Welcome

There are several ways to get support:
  1. Ticketing system of Customer Portal
    • create a ticket and describe your request, inquiry or issue
    • each ticket is processed by a specialist qualified in the field the ticket is related to
    • our rule for response: we give you the answer by noon of the next working day
  2. Support from local resellers
  3. Hotline for urgent cases:
    • +49 9128 725 614 (Germany)
    • +49 9128 725 330 (Germany)
  4. Visit our office in Feucht, Germany.
    Office opening hours:
    Monday - Friday, 8:00 - 17:00 (CET)
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send e-mail: support@koenig-pa.de