Customer portal

There are several ways to get support:

1. Create a ticket on Customer Portal

• create a ticket and describe your request, inquiry or issue
• each ticket is processed by a specialist qualified in the field the ticket is related to
• our rule for response: we give you the answer within 24 hours

2. Support from local resellers

3. Call us or send a text message in WhatsApp

• +49 151 74 147 001

4. Hotline for urgent cases (Germany)

• +49 151 74 147 001
• +49 9128 725 614
• +49 9128 725 330

Visit our office in Feucht, Germany.

Office opening hours:

Monday - Friday, 8:00 - 17:00 (CET)